view cart menu separator categories menu separator faq
advanced search
How quickly do you turn orders around once you receive payment?
Can you ensure I will receive a fresh expiration dated product?
What if I open a sealed item and do not like it?
Can I haggle with you on a cheaper price? Do you offer bulk pricing?
I live in a rural area of the country, Alaska or Hawaii. Do you ship to us?
I am in the military. Do you ship to APO/FPO addresses?
I want to return what I bought. How do I do that?
How do I know we can trust you as a seller?
What kind of payment do you accept?
Why is it called free shipping when it seems the price is higher?


How quickly do you turn orders around once you receive payment?
All orders are turned around within 2 business days or sooner. For example, if you place an order before noon on any business day, we will turn that order around in 2 days or less. Anything after noon counts as the next business day.

top^

Can you ensure I will receive a fresh expiration dated product?
We do our best to ship out the freshest items possible. We do not sell anything that is less than 90 days from expiration. If we do, the item will be on clearance and we will note the expiration is below our 90 day threshold but no older than 30 days before the final expiration/best by date.

top^

What if I open a sealed item and do not like it?
We treat situations like this in a case by case basis. Please note that our state's health laws do not allow us to accept opened consumables (food/supplements/etc).

top^

Can I haggle with you on a cheaper price? Do you offer bulk pricing?
In many cases we will listen to reasonable price offers. Keep in mind that it's easier for us to work with you on a bulk buy than to haggle over one item. So yes, we will gladly listen to our customers and maybe a deal can be done. We do evaluate our pricing regularly so check back as prices usually come down in the majority of cases.

top^

I live in a rural area of the country, Alaska or Hawaii. Do you ship to us?
We welcome ALL customers no matter where you live in the USA. We do have legal limits on which countries outside the USA we can ship to though. Please contact us if you are unsure you can buy from us.

top^

I am in the military. Do you ship to APO/FPO addresses?
Yes we do. In the case of our Active Military located at APO/FPO addresses, we discount 10%. We can only do it after purchase is made via Paypal so if you are located at an APO/FPO address, we will automatically discount your order after payment. Thanks.

top^

I want to return what I bought. How do I do that?
Simple returns process: If the item has NOT been opened, we will accept a return within 14 days of purchase.

top^

How do I know we can trust you as a seller?
While we may be new to E-Crater, we have been a 100% feedback seller on many other websites around the net (Ebay, Amazon for example). We take pride that we have been doing this for over 10 years. Since you will be paying us with Paypal, you have added protection with their buyer guarantee. We at Super Foods Marketplace want to treat you the way we would want to be treated.

top^

What kind of payment do you accept?
We only accept Paypal. It's easy, it's reliable and you have protection as a buyer. When you check out, our retail account is "BE Marketplace Sales". Please note that when you see any purchase on your Paypal account. Thanks.

top^

Why is it called free shipping when it seems the price is higher?
We price shipping into each of our items. We wish we could ship for cheaper and keep prices down, but the USPS, UPS and Fedex raise prices yearly.

top^

Last Updated: 31 Jul 2017 00:33:08 PDT home  |  about  |  terms  |  contact
Powered by eCRATER - a free online store builder